Privacy Policy

Introduction

At NyaySetu, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services at nyaysetu.online.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials
• Legal questions and queries you submit
• Document details you provide for generation
• Payment information (when applicable)

Automatically Collected Information

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, features used)
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our services
• To respond to your legal questions and generate documents
• To communicate with you about our services
• To process payments and transactions
• To send you updates, newsletters, and promotional materials (with your consent)
• To analyze usage patterns and improve user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

Data Storage and Security

We implement industry-standard security measures to protect your personal information:

• All data is encrypted during transmission using SSL/TLS protocols
• Personal information is stored on secure servers located in India
• Access to personal data is restricted to authorized personnel only
• Regular security audits and updates are performed
• Data backups are encrypted and stored securely

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Professionals: When you request to connect with a lawyer or CSC
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at contact@nyaysetu.online

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Note that disabling cookies may limit some functionality of our website.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it by law.

Children's Privacy

NyaySetu is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: